Team Lead – Client Servicing

Hiring for InnoServ Digital

From 4 to 7 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Key deliverables of the position:

1. Successfully achieving monthly and thereby annual marketing goals of the clients

2. Handling digital marketing efforts of multiple clients

3. Effectively handling a team of multiple client servicing managers, content writers, designers and paid campaign associates

4. Resource and budget optimization for success of the department

5. Upselling opportunities- scope for revenue generation

6. Monthly reviews with clients- improvement in the quality of delivery

7. Create Innovative campaign ideas on a regular basis for the benefit of the client

8. Responsible for the growth of every individual team member, in terms of their contribution towards customer delight

9. Responsible for successful and timely execution of projects by engaging the team.

Desired Skills:

1. Should have a thorough understanding of social media marketing and content marketing

2. Should have basic knowledge of paid campaigns and search engine optimization

3. Should have extensive experience in client servicing.

4. Should have good analytical skills and marketing foresight

5. Leverage knowledge of industry trends and client challenges to develop and deliver compelling value propositions to clients

6. Self-motivated, go getter and a team player

7. Good communication skills- both written and verbal

8. Excellent presentation skills- should be able to convey the ideas and strategies in alignment to the requirements of the clients

Education Qualification:

1. A postgraduate from any stream, but you need to have a marketing blend of mind

2. Digital marketing certifications will definitely help your case

3. Even if you are a graduate but should have relevant experience

Work experience

1. Minimum 5 years of experience in digital marketing

2. Should be from digital marketing agency background

3. Should have been into client servicing or client management for at least 3 years

4. Have handled a decent size team

5. Have handled multiple clients from various Industries

Note: This position requires someone with an innovative blend of mind, who is a self-driven leader that the team looks forward to learn and grow along. You are required to be from the digital marketing agency background with an experience of handling multiple accounts and team members. If you are not bogged down by expectations of clients, can handle pressure and yet enjoy her/his work, you may be just the right fit for the position

Role:Client Servicing

Salary: Not Disclosed by Recruiter

Industry:Advertising & Marketing

Functional Area:Marketing & Communication

Role Category:Advertising & Creative

Employment Type:Full Time, Permanent

Key Skills
Skills highlighted with ‘‘ are preferred keyskills


UG:Any Graduate

Company Profile

Innoserv Solutions Pvt. Ltd.

Started in 2013, InnoServ Group of companies is a growing entity that has brightened up the sphere of Digitalization with unwavering commitment and passion. We anticipated that people would go Digital long before anyone else could, and propelling our actions towards the same, we have delivered impactful results for our clients businesses.

With our focused vertical brands InnoServ Digital, Cobuzz and FMA Digital, we have penetrated Automobile, Education, Healthcare, Real Estate and Corporate. We are well diversified with our presence in Corporate Training vertical through InnoServ Solutions.

The Company has a very strong strategic focus on building communities in Academia (ASMA), Healthcare (ADMH), HR (TheDigitalHR) and an upcoming global Sales & Marketers Leadership community.

Company Info
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Contact Company:Innoserv Solutions Pvt. Ltd.