Key Account Manager – Client Serving

From 2 to 4 year(s) of experience
₹ Not Disclosed by Recruiter

Job Description

Job Profile overview

  • The Account Manager is the link between the client and the entire agency team.
  • Along with their team the account manager acts as both the salesperson for the agency and as the client's representative within the agency.
  • The Account Manager also leads the agencies ideas presentation, ensuring the ideas remain faithful to the brief.
  • The most important task in account management is to design the brief; a well targeted brief can be the making of a great campaign.

Roles and Responsibilities

  • Communicating with clients to understand their needs and explain product value
  • Building relationships with clients based on trust and respect.
  • Collaborating with internal departments to facilitate client need fulfilment.
  • Responsible for execution and timely delivery of all client projects / tasks
  • Plan the quarterly planners, monthly calendars and present the same to the client for approvals.
  • Responsible to create Monthly Reports, analyzing the same from business point of view and take actions as per the need of the next month
  • Responsible to complete entire agreed monthly SOW, to track SOW & to maintain the work balance for an account.
  • Monthly Client Meetings to review last month performance, challenges, discussion on report and further road map with planned strategies.
  • Leverage knowledge of industry trends and client challenges to develop and deliver compelling value propositions.
  • Look out for up-sell opportunities in the account.
  • Look out for up-sell of other services / offerings of ISPL.
  • Leverage knowledge of industry trends and client challenges to develop and deliver compelling value propositions.
  • To know all market trends and should have updated knowledge on the same front

Desired Candidate Profile

  • The candidate should possess minimum 2-4 years of experience in managing key accounts in an agency and Social Media marketing
  • Experience in managing client.
  • Expertise of competence on social media management
  • Any person coming from a background of communication studies would be preferred.
  • Experience including but not limited to Facebook, LinkedIn, Google+, Google Communities, Twitter, Flickr, YouTube, Pinterest, and more.
  • Knowledge of social media and analytics software (Hoot suite, Raven Tools, Google Analytics, Facebook Insights, etc.).
  • Working knowledge of social media paid advertising campaigns including Facebook, LinkedIn, Instagram and Twitter.

Role:Client Servicing

Salary: Not Disclosed by Recruiter

Industry:Advertising & Marketing

Functional Area:Marketing & Communication

Role Category:Advertising & Creative

Employment Type:Full Time, Permanent


UG:B.A in Communication, PR/Advertising

Company Profile

Innoserv Solutions Pvt. Ltd.

About Cobuzz (Brand of Innoserv Solution PVT Ltd):

CoBuzz has been at the forefront of empowering organizations to build their Employee Value brand for close to a decade. The company believes in the maxim Employees are your best spokesmen

A diversified team of strategists, branding and content professionals, work with leading edge designers, social media and production experts who mix science with art to give shape to your employee value preposition and articulate your internal communications.

CoBuzz has been improving the employee brand experience and articulating EVPs for an entire spectrum of industry from different domains. Right from defining organizational culture for conglomerates like Aditya Birla Group and FMCGs like Colgate Palmolive, LOral & Marico; we are helping attract potential top talent for unicorns & start-ups like Car Dekho, Dream11 & Khatabook while leading them with solutions to stay competitive. Accelerating growth through attracting and maintaining the right talent remains our main focus at MNCs like Hafele and Medtronic to naming a few active client-list.

Company Info
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Contact Company:Innoserv Solutions Pvt. Ltd.